Terms & Conditions

Welcome to Archana’s Herbal

Welcome to Archana’s Herbal (https://archanaherbals.com/). By accessing our website, browsing our products, or placing an order, you agree to comply with the following Terms & Conditions. Please read them carefully before using our website or purchasing our products.

1. General Information

Archana’s Herbal offers herbal beauty and personal care products, including skin care, hair care, body care, foot care, and traditional herbal products.

These Terms & Conditions apply to all visitors, customers, and users of our website.

We reserve the right to update or modify these terms when necessary. Any changes will be published on this page.

2. Product Information

We make reasonable efforts to provide accurate product descriptions, images, ingredients, prices, and usage instructions.

However, product packaging, appearance, colour, or texture may vary slightly from the images displayed on our website. Customers are advised to read the product labels, ingredients, instructions, and precautions before use.

Product availability is subject to stock.

3. Pricing and Payments

• All product prices are displayed in Indian Rupees (INR).
• Prices may change without prior notice.
• Applicable taxes and shipping charges, if any, will be displayed during checkout.
• Orders requiring advance payment will be processed after successful payment confirmation.
• Payments must be made through the payment methods available on our website.

In the event of a pricing or payment error, we will contact the customer and resolve the issue in accordance with applicable law.

4. Orders and Confirmation

Customers must provide accurate billing, shipping, and contact information when placing an order.

Once an order is placed, an order confirmation may be sent through email, SMS, or another available communication channel.

All orders are subject to product availability and payment verification, where applicable.

If a product becomes unavailable after an order is placed, we will contact the customer regarding an alternative or applicable refund.

5. Order Cancellation

Customers who wish to cancel an order should contact our customer support team as soon as possible.

Cancellation requests are subject to the order's processing and shipping status.

Orders that have already been dispatched may be subject to our Return & Refund Policy.

Any applicable refund will be processed according to our refund policy and relevant consumer protection laws.

6. Shipping and Delivery

We aim to process and dispatch orders within the timelines communicated during checkout or order confirmation.

Delivery times may vary depending on the shipping destination, courier availability, holidays, weather conditions, and other circumstances.

Customers are responsible for providing a complete and accurate delivery address.

For more information, please refer to our Shipping Policy.

7. Returns and Refunds

Returns, exchanges, and refunds are governed by our Return & Refund Policy.

If you receive a damaged, defective, or incorrect product, please contact our customer support team promptly with your order details and supporting photographs, where available.

Certain personal care products may have specific return conditions due to hygiene and safety considerations.

Nothing in our return conditions limits the rights available to customers under applicable Indian consumer protection laws.

8. Product Usage and Safety

Archana’s Herbal products are intended for personal care and should be used according to the instructions provided on the packaging.

Although products may contain herbal or naturally derived ingredients, individual skin and hair reactions can vary.

Customers should review the ingredients carefully and consider a patch test where appropriate.

Discontinue use if irritation or an allergic reaction occurs. Seek professional medical advice when necessary.

Information provided on our website is for general product awareness and should not be considered a substitute for professional medical advice.

9. Intellectual Property Rights

All original website content, including logos, brand names, product descriptions, photographs, graphics, and designs owned by Archana’s Herbal, is protected by applicable intellectual property laws.

Unauthorized copying, reproduction, distribution, or commercial use of protected content is prohibited unless prior permission has been obtained or such use is permitted by law.

10. Website Usage Restrictions

Users agree not to:

• Use the website for illegal or fraudulent activities.
• Provide false or misleading information.
• Attempt unauthorized access to website systems.
• Upload harmful software or malicious content.
• Interfere with website security or functionality.
• Misuse our brand name, images, or intellectual property.

We reserve the right to take appropriate action against misuse of our website.

11. Privacy and Personal Information

We respect the privacy of our customers.

Personal information collected through our website may be used for order processing, payment verification, delivery coordination, customer support, and other purposes described in our Privacy Policy.

For further details, please review our Privacy Policy.

12. Limitation of Liability

We make reasonable efforts to maintain accurate website information and reliable services.

However, website access may occasionally be interrupted due to technical issues, maintenance, or circumstances beyond our reasonable control.

Nothing in these Terms & Conditions excludes or restricts any liability or statutory consumer rights that cannot legally be excluded under applicable Indian law.

13. Third-Party Services

Our website may use third-party payment gateways, shipping providers, and other service providers.

These third parties may have their own terms, conditions, and privacy policies. We encourage customers to review the relevant policies when using third-party services.

14. Governing Law

These Terms & Conditions shall be governed by the applicable laws of India.

Any disputes shall be subject to the jurisdiction of the appropriate courts or consumer dispute resolution authorities as determined by applicable law.

15. Changes to Terms & Conditions

Archana’s Herbal may revise these Terms & Conditions periodically to reflect changes in business operations, website functionality, or legal requirements.

Updated terms will be published on this page. Customers are encouraged to review them periodically.

16. Contact Information

For questions or assistance regarding these Terms & Conditions, please contact us:

Business Name: Archana’s Herbal

Phone: +91 7741833859

Email: archana.herbals@gmail.com

Website: https://archanaherbals.com/

Location: Ahilyanagar, Maharashtra, India