1. Information We Collect

We may collect the following information when you visit our website, place an order, or contact us:

• Name and contact details, including phone number and email address.
• Billing and shipping address.
• Order details and purchase history.
• Information you provide through contact forms or customer support.
• Technical information such as IP address, browser type, device information, and website usage data, where applicable.

2. How We Use Your Information

We may use your information to:

• Process and deliver your orders.
• Send order confirmations and delivery updates.
• Respond to your questions and provide customer support.
• Improve our website, products, and services.
• Prevent fraudulent transactions and protect website security.
• Send promotional communications where permitted by law and, where required, with your consent.
• Meet applicable legal, tax, and regulatory requirements.

3. Cookies and Similar Technologies

Our website may use cookies and similar technologies to improve your browsing experience, remember preferences, understand website usage, and support website functionality.

You can manage or disable cookies through your browser settings. Some website features may not function properly if certain cookies are disabled.

4. Payments and Transaction Security

Payments made through our website may be processed by third-party payment service providers. Your payment information is handled according to the applicable provider’s privacy and security practices.

We do not intend to store complete payment card details on our website. Payment processing and the information collected may depend on the payment method you choose.

5. Sharing of Information

We do not sell your personal information. We may share relevant information with trusted third parties when necessary to operate our business, including:

• Payment service providers to process transactions.
• Shipping and logistics partners to deliver orders.
• Website hosting, maintenance, and technical service providers.
• Analytics or communication service providers, where applicable.
• Government authorities or other parties when required by law or necessary to protect our legal rights.

6. Data Storage and Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

7. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including order processing, customer support, recordkeeping, dispute resolution, and compliance with applicable legal requirements.

8. Your Privacy Rights

Subject to applicable law, you may request access to, correction of, or deletion of your personal information. You may also withdraw consent for certain processing or opt out of promotional messages where applicable.

To make a privacy-related request, please contact us using the details provided below. We may need to verify your identity before processing your request.

9. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing personal information.

10. Children’s Privacy

Our website is not intended to knowingly collect personal information from children in violation of applicable law. If you believe that a child has provided personal information to us improperly, please contact us so that we can review the matter and take appropriate action.

11. Marketing Communications

If you receive promotional emails or messages from us, you may opt out by following the unsubscribe instructions provided or contacting us directly. We may still send essential messages relating to your orders, transactions, or customer service.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, website features, or applicable laws. Any updated version will be published on this page with a revised “Last Updated” date.

13. Contact Information

If you have any questions or concerns about this Privacy Policy or how your personal information is handled, please contact us:

Business Name: Archana’s Herbal

Email: archana.herbals@gmail.com

Phone: +91 7741833859

Location: Ahilyanagar, Maharashtra, India

Website: https://archanaherbals.com/